 
							
					
															
					
					 by Josh Daniels | Apr 30, 2025 | Career Advice, Learning
The Practical Help Desk Associate is an entry-level IT support certification that allows people trying to break into the industry a way to practice and demonstrate real-world abilities in help desk duties. A certification is only as good as its assessment of skills...				
					
			
					
											
								 
							
					
															
					
					 by Josh Daniels | Apr 25, 2025 | Learning, Web Applications
From ordering takeout to filing our taxes, we interact with applications that operate on the web every day. Some of these applications are rigorously tested and hardened against exploitation from malicious actors, and some are not, but even the best-developed...				
					
			
					
											
								 
							
					
															
					
					 by Josh Daniels | Mar 5, 2025 | Career Advice
“That Help Desk course seriously got me a job.” Getting your foot in the door.  This is the goal of many who are trying to ‘break into cyber’ and it can be a difficult process to get that first foothold, but once there, greater heights can be reached with...				
					
			
					
											
								 
							
					
															
					
					 by Josh Daniels | Feb 12, 2025 | Learning, Penetration Testing
What is the purpose of a pentester certification? What should you know? What should you be able to do? If you pass a TCM exam, you can rest assured that you can do what a pentester does – because you did it during the exam. Our associate-level pentest exam, The...				
					
			
					
											
								 
							
					
															
					
					 by Josh Daniels | Jan 1, 2025 | Penetration Testing
Should Social Engineering Be In-Scope For An External Pentest? The short answer is yes; social engineering should be included in the scope of any serious external penetration test.  Any test of the perimeter defense of an organization’s network without social...