by Alex Olsen | May 7, 2025 | Career Advice, Security
Artificial Intelligence (AI) is transforming many aspects of cybersecurity, from automated pentesting to AI-driven monitoring in Security Operations Centers (SOCs). So now we need to consider the critical question: Will AI replace technical cybersecurity professionals...
by Josh Daniels | Apr 30, 2025 | Career Advice, Learning
The Practical Help Desk Associate is an entry-level IT support certification that allows people trying to break into the industry a way to practice and demonstrate real-world abilities in help desk duties. A certification is only as good as its assessment of skills...
by TCMS Staff | Apr 7, 2025 | Career Advice, Learning
Working in the help desk has long been touted as the standard entry-level position for IT and even cybersecurity careers. While no two career paths are exactly the same, in my discussions with various IT professionals, the vast majority of them got their start in a...
by Josh Daniels | Mar 5, 2025 | Career Advice
“That Help Desk course seriously got me a job.” Getting your foot in the door. This is the goal of many who are trying to ‘break into cyber’ and it can be a difficult process to get that first foothold, but once there, greater heights can be reached with...
by TCMS Staff | Nov 15, 2024 | Career Advice
Benefits Of Starting In The Help Desk One question that I frequently hear from folks looking to start their career in IT or cybersecurity is whether or not they should start in a help desk role. In this blog I’m going to outline some of the benefits to starting your...
by Heath Adams | Oct 28, 2024 | Career Advice
anVideo Version: Introduction For the past several years, we’ve posted annual blogs on how to become an ethical hacker. Given that these blogs have been well received, we have brought back yet another edition. So, without further ado, let’s chat about how...
