How To Pass The PHDA Exam

How To Pass The PHDA Exam

TCM Security’s Practical Help Desk Associate (PHDA) certification is a unique beginner-level exam that tests students’ ability to excel in entry-level IT roles like the help desk. The exam requires test takers to resolve support tickets in a ticketing system and...
How To Pass The PORP Certification Exam

How To Pass The PORP Certification Exam

The Practical OSINT Research Professional (PORP) certification tests your ability to gather, analyze, and report on open-source intelligence. Like any TCM Security exam, we designed the test to mirror what is being taught in the course – in this case, the “Open-Source...
Top 3 Help Desk Certifications for 2025

Top 3 Help Desk Certifications for 2025

Working in the help desk has long been touted as the standard entry-level position for IT and even cybersecurity careers. While no two career paths are exactly the same, in my discussions with various IT professionals, the vast majority of them got their start in a...